Legal & Trust
Clear expectations before your wellness project begins
The notes below explain how guide pricing, renders, delivery planning, electrical works, bases, access and final specifications are confirmed for FlexCoop Bespoke projects.
Guide pricing and written confirmation
Published “from” prices are guides, not final delivered prices. Delivery, installation, electrical works, bases, lifting, groundwork and upgrades are quoted separately unless included in writing.
Pricing disclaimer
Guide prices help compare the range. Final prices depend on specification, postcode, access, delivery and installation requirements, confirmed in a written quote.
Delivery and installation disclaimer
Delivery, positioning, lifting, installation and specialist access equipment are quoted separately unless expressly included in writing. We will advise on the practical requirements before order confirmation.
Electrical and power requirements
Electrical works must be completed by a suitably qualified electrician. Heater, chiller and three-phase requirements vary by product and are confirmed during quote and specification.
Base and access requirements
A level, suitable base and safe access route are usually required. Groundworks, base preparation, craning, lifting equipment and route changes are not included unless confirmed in writing.
Product render disclaimer
Product renders are for visual guidance only. Finishes and specifications are subject to written confirmation. Where available, we can share real product or supplier photography before you order.
Product information before you order
Where available, we can share real product photos, finish examples and supplier specification details before order confirmation so you can review the product confidently.
Warranty and supplier notes
Warranty terms may vary by product, supplier and manufacturer. Any supplier or manufacturer warranty will be confirmed as part of the final written quote and specification.
Quote validity
Quote validity periods will be stated in writing. Pricing and availability may change after the quote validity period or if the requested specification changes.
Final specification subject to written confirmation
Product dimensions, finishes, heater or chiller specification, accessories, delivery plan and installation scope are only final once confirmed in writing.
Privacy and customer data note
Customer enquiry details are used to respond to quote requests, assess project requirements and support delivery planning. We do not use enquiry details to confirm an order without written customer approval.